About Us

About Appliance Spares Warehouse.
Occasionally we get questions from customers asking us "are you real?". Yes we can assure you we are very real, and we are Australians. We run our business from Sydney. 
We are an Internet-only business. To keep our proces down, we do not operate a telephone call centre and do not have a physical shopfront where you can come to shop. All dealings with cusotmers are done by email. 
Our email addresses are not on our website because web-crawlers use 'mailto' hyperlinks to build spam databases. Like you, we prefer to get as little spam as we can. If you need to contact us, please use the 'contact us' link. We usually monitor these emails 7 days a week, and we will respond quickly. We do not use any offshore labour in our business - all your enquiries are handled personally by us. 
When we receive an order the parts are sent from a warehouse either in Sydney or sometimes Queensland, depending on where you live, and where the part is located. All return addresses are on the shipments, so if you need to return a part to us it can be done to the warehouse where the part was shipped. (please read our returns policy as well)

How to find the right parts:

Appliance Parts Warehouse, is different to all the other websites, because we have everything....... Our intention is that every part for every model of appliane in Australia is listed here, ready for purchase. Our website is designed for people who already know the part number they are looking for. 

So if you know the part you're after - Just put the number in the search box on the top right hand side of the screen, and follow your nose. We have over 150,000 part numbers right here for you, and it's growing all the time. Its that easy.

If you haven't been able to find a part number anywhere, don't stress. Just send us an email, and we'd be happy to look the part number up for you. 

Our Guarantee - If the part you need is NOT on this website yet, we will not only add it for you, but offer you a discount on the part as well for your inconvenience. (see our T's & C's for exclusions and limitations)

We trust you'll find what you need here, and please don't hesitate to contact us if you need any help. 
Appliance Parts Warehouse.