Returns and Exchanges

Returns & Exchanges


All parts sold are sold in good order and you have certain rights under Australian Consumer Law. Appliance Parts Warehouse respects our legal obligations, and nothing in these terms and conditions is intended to contradict or circumvent those rights and obligations. 

For reasons of safety we cannot accept change of mind refunds/exchanges, whether or not the item has been installed.

If unsure if a particular part is suitable, please EMAIL for confirmation prior to ordering.

PCB (Printed Circuit Board) Purchases - Please bear in mind, that electronic components can, in some cases, be damaged by static electricity, or some other factor. Sometimes the fault in a circuit board can be a result of a fault in another component, and fitting a new board to a machine can result in damage to the new board. Because of these factors, please be aware that any PCB purchased, cannot be returned for Change of Mind credit under any circumstances, whether fitted to your machine or not.

Orders can be cancelled up 2 hours before the Time Of Delivery#, however a 20% administration fee will be charged. Credits or refunds will not be given for delays in delivery which is outside the control of Appliance Parts Wareshoue. # Time Of Delivery includes placing of a back-order with our supplier if necessary, and once this has occured the order may not be cancelled. 

For reasons of safety we cannot accept returns or exchanges, whether or not the item has been installed.

Parts that have been ordered in specifically for a customer, cannot be returned or refunded.

If for any reason you are unhappy with the products delivered, please keep them in their original condition so that we can arrange pickup if necessary and assess your issue properly.