Shipping and Delivery

Shipping and Delivery

 

Shipping and Delivery Charges and Conditions. 

Delivery Costs

If your delivery is within the delivery areas, your products will incur a $11 delivery fee, and will be delivered by a trusted, professional courier service. The actual courier company used depends on the size of the parcel and your location. Couriers which may be used include TNT, Fastway, Startrack Express, Australia Post and others:

If your order does not go through online, it is because you require delivery to an area outside the delivery limits. This does not mean we can't or won't deliver there, so please 
contact us for a quote.

Delivery Times

Not all parts are carried in stock on our shelves. Orders placed for stocked items before 2pm are usually shipped the next business day. Parts which are not carried in our stock are ordered for urgent delivery from the manufacturer/supplier. Exact delivery times depend on a number of factors, including destination, weight etc. As a general rule customers should allow 4-9 business days for delivery, although, it is usually much quicker than that.  

We use a highly reputable external courier service, but occasional delays are experienced during delivery which are out of our control. (such as floods, fire, industrial action, system errors and other malaise) As such we cannot accept responsibilty for delays during carriage. thanksfully these instances are rare. 

Please make sure someone is available to sign for receipt of your order at your nominated delivery address. A $10 fee may be charged as a redelivery fee, if the courier has to come to your address twice. Please also ensure that your order has your correct delivery address, and if you are having the parcel delivered to a business address, that you include the name of the business.

If it is likely that no one will be at the place of delivery to sign for the order and you are happy for the package to be left unattended, please request so in the 'comments' section during checkout. We do not take responsibility for the safety of your delivery if you choose to leave it unattended. 

Orders Placed on Weekends

All orders placed on Friday, Saturday or Sunday will be processed on the following working day (generally a Monday unless a public holiday coincides).

International Shipping Costs

Parts are able to be delivered internationally (exclusions do apply), using Australia Post. Please contact us for a quote on postage prior to proceeding to checkout. 

 

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